Hey guys! Andre here with another update for you!

- Inbound messages are free!

First of all - inbound messages are now free for all! We've gotten your messages about affordability for new agents - and decided to absorb all inbound costs on our end to make things easier for any agents using us.

Also - we ran a count for any inbound charges over the last month - and added it back to credits to everyone! To check how much you received, you can go to your billing page - or check the email we just sent as well.

- Live, in app chat and help docs!

We rerouted our original help documents button, this one here:

to open a chat in app instead of just redirecting to our help page. The help documents are searchable through here - and you can also use the Ask tab to open a chat live with us. All previous conversations are also stored there - so if there's anything you need, just send us a message!

Internally, we have the live chat connected to our development team now as well, so bug reports can be fixed a lot faster than previously.

- Upcoming:

We have some big things in the pipeline to be released soon with version 2.5 - including:

• Outbound Deliverability tracking
• Optional Landline verification at upload
• Analytics Page - See reply rates per day, per workflow, and per uploaded list, opt out rates, and total cost of a workflow's outbound messages for any given date range. Should help see which of them perform better!
• For new users - in app tours of all features, to get new agents started with OnlySales in under 5 minutes!
• Phone app - reply to conversations, make and receive calls!
• Browser notifications for inbound messages and other app activity.

If you guys have any ideas of anything else to add - please send it over either through this feedback widget here, or on live chat.

Thank you for using OnlySales!