Good morning guys!!

It's Andre - founder of OnlySales. It's been a while since a changelog announcement like this - so before we get into the changes, I wanted to give you guys some context.

In the last few weeks, we've grown quite a bit! But as we added more and more agents, features that were stable with the amount of use we got, got more difficult to use. The last few weeks have been dedicated to fixing our legacy system to accomodate all of you that are new to our app.

Most importantly, all 3 main reported issues are fully solved now, which were, workflows sometimes double sending messages (only on some users), general app slowdown (that was harsher during peak use hours), and notifications not displaying as quickly as they should. Anyone that ran into any of these issues, also received automated refunds for any credits spent while they were taking place.

Now that we finally have a little bit of space to breathe with all multi account errors handled - we're also updating our system internally to be able to handle helping everyone, and fixing errors faster.

To begin with - we have a new customer service rep!

Some of you might have seen her online. Melissa was an agent with USHealth for a short while, and we've worked together on other projects in the past - so she's familiar with how everyone works with OnlySales, and how we work internally!

In addition, we've connected our front end user chat with our developer work platform - so both bugs, and user requests for bulk actions, can be assigned to a developer faster than ever before.

Now that we have more support staff, and are hiring more still - please use the help chat in app to report issues or ask for help, instead of slack, telegram, text messages or the like. Having one central system to check and work out of helps all of us respond faster, and stay organized so everyone receives a fast reply.

And - to finish things off, there's something we've been working on for a bit, but never released publicly - OnlySales received funding! We're partnered with a seed capital fund, TinySeed - that recognized what you've all seen so far, how quickly we've grown, and how much further we could go!

The original deal was announced in November on their site here:
https://tinyseed.com/latest/fall-2022-launch

We're working closely with their advisors to help plan the expansion of the app to the next level. Besides for TinySeed, Stripe Capital has also provided additional funding. The amount in total exceeeds $500K, and is all earmarked towards additional growth, staff, and technology to help us help you better.

Over the next 4 weeks, we should have 5 more developers, so we can work in parallel in between adding new features, and also fixing any errors if any. More to come after that!

New Features:

- Updated VanillaSoft Extension:

Our extension that helps you bring leads from VanillaSoft to OnlySales received some quality of life updates! Faster loading, better field extraction - and more importantly, easier downloading, and automatic updates!

It's now listed on the Chrome Extension store, and you can download it here:
https://chrome.google.com/webstore/detail/onlysales/agblkophjoimeppcefjpbnmggonbfghc/

For those of you that have the older version of the extension, that you downloaded from google drive and installed manually - please delete it from your Chrome browser, and download from the link instead, so that you have access to all latest bug fixes and future updates.

The older version of the extension will continue to be supported for 2 months, while everyone makes the transition - but won't work after that, so make the transition when you can.

- Direct Integration with the Marketplace:

For a very long while, we've supported integrating with the USHA marketplace, by adding a special email as a destination, that we could listen to, and then send the leads into your OnlySales account.

That version is good, but prone to issues, and sometimes a bit unstable. We worked directly with Jason, and the rest of the team at Sonic/Marketplace to integrate OnlySales directly into their app!

You should be able to see it under integrations, in settings. For additional help on how to set it up, we wrote a guide here:
https://help.onlysales.io/article/47-how-to-integrate-onlysales-with-the-usha-marketplace

We've released this feature out to a few of you already in the last few weeks - and as far as the team at the Marketplace assures of, all issues with saving an OnlySales destination are now resolved. However - if you get an error when saving your OnlySales Integration within the marketplace, please screenshot the error message, and send it into our support chat - so we can forward and coordinate with MP techs to fix it.

- Advanced Filters:

Added into the app without an announcement in the last week or so, this feature has been refined over the last few days, with the last update applied yesterday.

For those of you that have yet to use it - with this button in the contact tab:

You'll access this pop up.

At the top, in the selected filters box, you can add additional options to filter by, or remove some of the ones displayed by default. I know the UI needs some work (Most of us in the team are stronger at team and functionality than design) - but now we have this available, anyone can run searches like:

• Find all leads from June 1st, to August 1st, that I tagged "quoted", but not "appointment set"
• Find all leads I uploaded up to May 15, with a last name starting with "Jay"

And more! We're also adding additional options to the filter, to be able to filter out all tags (find contacts with any tag, find contacts with no tags), and to filter by workflows, opportunity status, and more.

For additional info on how to use this - we created a help article:
https://help.onlysales.io/article/48-advanced-filters-in-contact-search

- New contact fields!

For those of you uploading leads with Age - you can now match that from your csv, to our new field named Age. And, for those that quote a lead, and then add them to a ghost quoted drip, we also added a field for Quote.

These fields are also available under shortcuts, when typing a manual message to a lead, so that you can automatically use them on drips. (For example, {{contact.age}} would convert to the age of the contact on send, and {{contact.quote}} would convert to the $ value of the quote you sent them.)

That's it for now!

At least, that's it for the visual changes. I know, its not as many as on our last update release - but the majority of changes these last few weeks have been under the hood, increasing speed of loading, adding redundancies into the system, upgrading the way in which we store and display data like messages and leads, and much more.

Our next update is already in progress - and should be a lot faster than it took to get this one done. And - it's the start of us tackling the main issue agents ask us to help with - how can we send more messages, while still delivering the great majority of them, avoiding spam filters.

Spintax usually helps with that - but who has time to add a lot of randomization options to every message? With the help of AI - we should be able to do it for you...

That's all we'll say about that one for now - but keep an eye out next week for the full feature release.

As always, thank you for using OnlySales - and we look forward to see how much it helps you grow your business!