Good morning guys!!

It's Andre - founder of OnlySales. It's not been that long since the last update post - but now that we finally have most major issues handled, we have the time to implement a lot of what you guys have requested, and we've been working on in the background!

The first feature in this list - is the most important. For anyone struggling with delivery rates, this should help you get more of your messages delivered to your leads - so you can get more results with the same spend/lead flow.

If you guys have any more ideas for things we could add - please add on our changelog pop up, or open a help chat and request it there. Everything on this update was asked for by one or more of our users, and we have the manpower now to add more, so ask away!

New Features:

- Deliverability - AI Campaign Rewriter

End carriers are changing up things bit by bit. Over time, spam filters evolve, and carriers add additional rules that didn't previously exist - so we too must adapt to match it.

The only type of message we filter on our end, are first messages from a workflow, if they don't include an opt out. For any other filtering issues - they come directly from the company that manages the phone line you're texting (ie: T-Mobile, AT&T, US Cellular, and others).

There is 4 main types of rules they use to try and filter traffic. Keywords, keyphrases, whole message matches, and sending numbers. If certain keywords or keyphrases they have included in an internal list are sent, they filter it more - and over time, if you're sending the same message thousands of times, and that message continues to get reported, that also makes it to a keyword/keyphrase list - or gets the whole message marked as spam.

We've recommended to use Spintax to help counter this (add variations of your message that are randomly sent - see here for help article), but we also know it's a bit difficult to sit there and come up with so many of them!

So - we trained an AI model to do this for everyone, and it's now included in the app - free of charge!

This is how to use it. On the Edit Workflow page (of any workflow), if you open any message step, you should now see a new button available, called AI Rewriter.

Once you click it - this pop up will appear on screen, and it'll start rewriting your message for you. After anywhere from half a second to 3 seconds (we're working on speeding up the AI system already) - you should see the original version, and the new AI written version underneath! You can click on Generate again, if you'd like the AI to create a new version instead of that one - or click Accept to replace your original message with the new version.

If you like the AI Version, but want to make some changed, you can accept it, and then edit it in the regular window.

For now, there is a rate limit of 100 total rewrites per day (hosting AI servers is a bit more expensive than regular features), but we're working on optimizing this so that it's easier, and we could make it unlimited.

If you've been struggling with deliverability, please go on as many of your messages, and add as much variation as possible, you should see an immediate increase in deliverability. We'll release follow up features to help with deliverability as well.

- Segment Calculator in Workflows:

And while we're talking about workflows - wanted to quickly mention a feature update. The calculator in the message editor in workflows used to be very literal - count the total letters/symbols in the message, and then tell you how much the message was likely to cost.

The issue with this display, was it made estimates a bit confusing. The more spintax you added, the more it looked like your message would cost- yet, the price would be much lower in the end, as we only charge once a message is sent, and only for the exact message content that went out.

The new display now - displays a more accurate range, ignoring editing. So, for example, on the same example for the AI rewrite feature, all variations of this message will end up being 2 segments:

However, on this version, that removed some of the wording at the end - the total segment count should be either 1 or 2, depending on which variation is chosen on send, since some are longer than the others. This should help more accurately estimate costs to send a campaign.

- New Extension Version:

We just updated the Chrome extension to include support for other popular CRM's that have been requested by you guys!

To make sure you're on the latest version - check that you downloaded the extension from the latest source, chrome extensions, instead of the original download and manual set up. The link to the Chrome version is here.

And, make sure, that if you already had it, and see a pop up at the top right requesting additional permissions, to approve it - since we're not just looking for leads in Vanillasoft sites only.

The new sites you can now pull lead data from are:

• Ringy
• iSales (legacy Ringy)
• One Link
• Hubspot
• Monday.com
• FollowUpBoss

If you want other sites added - let us know!

- More manager features!

For those of you that are managers - 2 new features that should help a lot!

To begin with, managers can now link their account to another manager. This gives access to the manager you allow, to add funds and clone their workflows to either your account, or to your agents'.

This should now help with managing offices - we only allowed 1-1 manager relationships, so adding funds from the office owner/manager, to a team manager, to an agent - is now a lot easier and doesn't need custom support!

And - the next one, is manager presets. As a manager, you were able already to clone workflows to your agents, or tags, or message templates. You can now save them all on your site as a preset.

From the agent side, agents can now link their account, and then clone the entire preset:

So - they can link themselves, and clone all from their end as well, making new agent set up a much easier process moving forwards!

- Minor UI Changes:

Following user requests - we updated the Advanced Filter to make searching for tags much easier. Our previous version required manually typing tags - this new update uses the same UI from Contacts, making it easier to select tags.

We also updated the time component, on both workflow settings, and waiting list settings, to make it easier to handle. You can now type in a time instead of needing to press up/down arrows to select a time.

That's it for now!

Our next few updates will focus on what we get asked the most - increasing deliverability. We're adding additional analytics, so users can spot faster if an individual message starts to get flagged, or an individual sending number starts to get flagged, and take quick action.

On top of that - the mobile app is nearly ready! The Android version is already being tested by users that volunteered - and the iPhone version should be ready in a couple days more.

If you guys have any other feature requests, please let us know - and thank you for using OnlySales!