Good morning everyone! OE is right around the corner - so let's keep these notes short so you all can get back to work!

Since the update is coming in mid work day - please refresh the current OnlySales tab to load in the latest version. You can use: Control+Shift+R, or Command+Shift+R to reload the page and force grab the latest update.

New Features:

- Analytics per phone number

As time goes on, we've noticed changes in the way in which carriers mark spam. In addition to filtering by the content of the messages, sometimes, if a message/number is reported enough, they can elect to filter any message coming from that number.

This means that sometimes, for a campaign that's not delivering as much as expected, sending through 4 numbers - that the fault of the low delivery is not the message, but one of the numbers.

To make this easier to spot - on the main page of analytics, you can now see the delivery rate per phone number in your account, as well as reply rates per number.

If you notice that a number has a delivery rate you're not happy with, and you'd like to replace it - you can go to the phone numbers tab.

Once you're there, search for a new number, and buy it as you'd usually do.

Then, on the number with a lower delivery rate, click on "Replace Number" as shown here:

Once you do, a pop up will display, letting you choose from any newly purchased numbers. Select the number you just purchased, and click "Replace"

when you do, any workflows which had the original number assigned, will now send from your new number instead - meaning you don't need to change every workflow that uses it, one at a time.

- Safety stop on delivery percent

If a number assigned to a campaign hits an unexpectedly low delivery rate (currently set at 40%) - the campaign will pause, and you'll receive a notification, so you can replace the number that is causing the issue.

With this, and the analytics per number - it should be much easier to maintain a delivery percentage around the 70-80% while you're waiting for your 10DLC campaign to be approved.

For anyone that has already gotten their 10DLC campaign approved, you'll notice delivery percentages similar to 3-5 months ago - but if yours is still pending, this should keep your delivery percentage high as we get into OE, until your campaign is approved by The Campaign Registry.

- Bulk downloads!

We moved lead downloads server side! If you'd like to filter your contacts, and download a certain selection (all contacts with x tag, or uploaded from x to y date, etc), the process is the same as before to begin with.

Go to contacts, filter by your desired goals, select all, and click Export Contacts.

The change is after that - originally, a pop up would display on screen, and stay on screen until the list could be put together and downloaded.

Now - the app will notify you at the bottom right, of the estimate it'll take for your list to complete downloading - as well as a follow up notification, once it's ready.

To download your list, once it's ready - click on the bell icon at the top bar, by your balance:

And click on the Export Completed notification to download the list.

That's it for now!

If anyone has more ideas on what to change, we'd be happy to work on integrating them, just let us know!

As for 10DLC - we're getting more and more approvals every day, but we know some of you are still waiting, and for a few users, it has been a while. For anyone that submitted theirs longer than 3 weeks ago, and the application was neither approved nor denied (so we could appeal it), we're resubmitting them, using a different process than our original way.

We can't guarantee that will increase the speed at which they're approved, since we don't handle approvals ourselves (or we'd auto approve everyone from day 1!) - but we're doing everything in our power to make sure these are completed as soon as possible.

As always - thank you for using OnlySales - and let's have a fantastic OE!