[2.15.0] Call Forwarding - For New Carrier Numbers

Good afternoon guys! It's Andre. Small update this time - more to come soon!

Since the update is coming in mid day - please refresh the current OnlySales tab to load in the latest version. You can use: Control+Shift+R, or Command+Shift+R to reload the page and force grab the latest update.

New Feature:

- Call forwarding (new carrier numbers only)!

For those of you that have already migrated your account to send messages using our new carrier - as you know, inbound/outbound calls have not yet been enabled.

As of today, inbound calls are enabled!

Here's how it works.

Go to Settings, then scroll down to Call Forwarding, as seen here:

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If call forwarding is disabled, and someone calls any of your new carrier numbers, the call will ring until the lead hangs up.

To enable this feature, toggle on the switch, then input your personal line, and save, like this:

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If a lead calls any of your numbers (through the new carrier), they'll ring through to the number you selected in settings.

Once you speak with them, and end the call - a record of the call will show inside of your conversation with the lead, as well as under call logs, like this:

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That's it for now!

As always - if you have any ideas, please contact us through the help chat, or submit them to the suggestion board!

Most of our users that have migrated their sending from the old provider to the new one - have seen delivery increases into the 90-98% range! So, if you'd also like to increase your own delivery, and you haven't yet migrated or don't know how, please reach out to support so we can guide you through the process.

Also - as most of you already know that submitted a 10DLC brand, all pending brands and campaigns have gotten approved - and the new approval timeline is:

  • 30 seconds to verify a brand.
  • 1-2 days to verify a campaign.

As always - thank you for using OnlySales - and have a fantastic rest of your OE!

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What do you think about this update?