Good afternoon guys! It's Andre, owner @ OnlySales! First of all - happy new year! Hope your OE went great. We'll be releasing more updates now that we're out of OE - starting with today's.
Since the update is coming in mid day - please refresh the current OnlySales tab to load in the latest version. You can use: Control+Shift+R, or Command+Shift+R to reload the page and force grab the latest update.
New Feature:
- Updated 10DLC registration process:
The 2 main requests we've been receiving in support chats, is help with delivery issues, and help with 10DLC approvals. If you'd like to improve your delivery rates - you have to register for 10DLC.
Now - the 10DLC process we had already, worked easily in the case the brand was older.
The new process now will allow users to upload new EIN's, and have them approved for use within 1-2 days.
To get started, to to Settings > 10DLC, and use the new button to register your brand and campaign.
Your brand approval will be processed in 45 seconds. If the brand does not immediately approve - it could be because of two issues. A misspelling in your brand name, or the brand is too new to show on the Campaign Registry's search.
If the brand does not immediately get approved in 45 seconds - you'll have the option to update the name, and resubmit for approval. If that doesn't work - you'll also have the option to submit your EIN letter directly to the registry to approve the brand - without needing help from the customer service team.
If your brand is older than 60 days or so - it should take about 3 minutes to complete the full registration.
If the brand is newer than 60 days, and uploading the EIN to the registry is required for approval - it might take 1-2 days until the brand is approved.
Keep an eye on the top bar of your app:
If you see Action Required - just click on that banner. It'll take you back to the registration process, where you can follow the steps on the screen to complete it.
Current approval times are:
30 seconds for brands older than 60 days
2 days for brands newer than 60 days
And for campaigns - 3 business days in average.
Time to full approval:
3 days for older brands
5 days for newer brands.
- Price per text on hover:
If you're curious as to how much an individual message cost when sent - you can hover over a specific message - and see the total cost.
As a reminder - if you do see an error displayed on a message that was sent out - if the error shows as a red triangle, it was not billed or sent.
Now that we're saving the price per message inside of every message itself - it should make it that much easier for our next follow up update - where you'll be able to see more detailed billing breakdowns, like cost per workflow, or per day - to better track how profitable a specific lead provider or campaign is.
That's it for now!
New update coming next week with more features - this is just the start of what we have in mind for this year.
As always, if you have any feature ideas - please send us a message on chat, or in the feature ideas popup.
Thank you for using OnlySales!