From around 1:05-1:45PM EST today, the log in and general API's were out of service or severely slowed. If you were having any issues logging in during that time, the app is restored now, so feel free to log back in!

To make sure you have the latest version loaded, use:

Control+Shift+R
or
Command+Shift+R

to hard reload the chrome tab you're using OnlySales on, then try to log in. Should be able to access from there.

FAQ:

Did my messages send during the outage?
Yes, our workflows run on a separate service that never crashed, messages continued to send as usual.

Did I miss any inbound messages during the outage?
While you might not have been able to see them from not being able to log in, inbound messaging is also a separate system, so any inbound messages received during that window, you should be able to see in your account once you log in - nothing was lost.

12:35 PM: Any messages stuck during the outage window have been auto retried for all accounts. Issue fully resolved!

12:01 PM: Issue likely resolved - we're able to send messages again. Workflows have resumed sending. Any workflow messages that were an error, will auto retry soon, working on that code.

Any manual messages that failed sending- please hit retry to send again manually- we want to avoid auto resending those for those of you that already retried/resent them, so we're not adding that to the code.

Will continue monitoring as well.

11:46 AM: Issue escalated to the carrier's engineering staff. Working on it now!

11:42 AM: As of 4 minutes ago or so - our cell carrier started having issues. We're on a call with their engineers now to see how we can fix it.

We're tracking which messages failed to go out from our end - as soon as we've found a fix, we'll resend any that failed as well.

This page will be updated as the situation progresses.

-Andre

HI everyone!

Due to a bug with yesterday's release that caused some problems in the morning - we rolled back to the previous version, until we can fix it, and add it back within a day or two.

Moving forward this year - you'll start to see more updates from the team and I, and also feedback requests in app (the first one will pop up today)

If you have any requests, or have noticed a bug in app you want us to know, you can respond to the prompts when they come up, use the feedback buttons in app, or book a time to speak with me here.

-Andre

Opportunities saved in app were temporarily hidden by error, but have all been restored! Should see them inside of opportunities tab.

Hotfix released just now! If you were having an issue uploading CSV's this morning, refresh the page, and try again. Now solved.